PRODUCT DETAILS
Brand: ASNUG
Color: Blue
Features:
- [Safe Design & Cooling Upgrade] Upgraded Bladeless neck fan, which will not pinch hair or cut your fingers, ensuring safe use for long hair people, children and the elderly. Upgraded air outlet design, 360° surrounding air outlet, and a new generation of turbine blades are quickly cooled in 3 seconds. Let you feel more gentle cool breeze.
- [Low Noise & Comfortable] Personal neck fan after upgrading the brushless silent motor has lower noise and quieter during operation. This cooling fan is made of soft and comfortable material, ergonomically designed, light and comfortable and skin-friendly. Wearing leafless hanging neck fan can also work and study with peace of mind and enjoy the natural wind.
- [3 Speeds & USB Charging] 4000mAh Large-capacity battery provides 4-16 hours of working time (depending on different speeds), 3-speed of adjustment, one gear of soft wind, two gears of natural wind, three gears of strong wind, 3 speed settings meet your daily needs.
- [Fashionable Design] This hands-free fan can free your hands, the stylish style makes you look cool and you can take it with you in hot weather.
- [Portable & Practical] High quality and stylish appearance of the portable fan make it ideal for outdoor work, gym, office, lawn mowing, yard work, leisure walking, driving, traveling, camping, etc.
model number: R5
Part Number: R5
Package Dimensions: 8.8 x 7.2 x 2.5 inches
SHIPPING & RETURNS
Returns Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at boxtt.co@gmail.com. If your return is accepted, we will arrange a pickup with our courier..
Imported items cannot be returned due to high shipping return costs and a no refund policy on taxes and duties.
You can always contact us for any return question at boxtt.co@gmail.com.
Shipping
1) Shipping Time does not include a 1-3 days processing period required to process international orders from the date your payment is received.
2) Additional time may be required due to weather and/or custom clearance delays. Your patience and understanding will be greatly appreciated in such scenarios.
3) The Tracking number supplied of an imported item will be supplied within 1 - 5 days after your order is processed. This indicates that your item is on the way, however the delivery date on the tracking is to our Miami Warehouse and not to you.
3) Our Courier will call you to confirm your availability for delivery.
Delivery
| Shipping Method | Shipping Time | Costs |
| LOCAL ITEMS | 1 - 2 Days | $25 (Free on Orders over $300) |
| USA ITEMS | 14 - 18 Days | Calculated at Checkout |
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at boxtt.co@gmail.com. If your return is accepted, we will arrange a pickup with our courier.
Imported items cannot be returned due to high shipping return costs and a no refund policy on taxes and duties.
You can always contact us for any return question at boxtt.co@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the situation and make it right. We try our best to not list Imported Products which are susceptible to damage during transit, however if damages or defects are encountered, a refund or return is not guaranteed, but we will try out best to work with the supplier to receive a replacement or a partial or full refund.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is received, you will be sent the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. 3% is deducted from refunds to cover bank processing fees.